Occupier Services

Most corporate real estate teams are managing dozens or hundreds of lease obligations with staffing built for a fraction of that volume. Missed renewal windows, unchallenged CAM charges, and compliance gaps aren't hypothetical risks — they're operational realities for understaffed teams. G&M provides dedicated lease administration support for corporate occupiers, with real estate professionals averaging six-plus years of direct experience handling exactly this work.

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50-80% cost savings versus fully-loaded costs of hiring internally.

Staff with at least 6 years of relevant real estate experience and overall work experience of ten years.

350+ clients across the United States, Canada, and internationally.

Overview

Corporate occupiers face a persistent structural problem: lease obligations scale with the portfolio, but internal teams rarely do. A company managing 100 leases carries the same notice periods, escalation clauses, CAM audits, and renewal windows as one managing 500 — but headcount doesn't keep pace. G&M's Occupier Services teams act as a dedicated extension of your real estate function, handling portfolio onboarding, ongoing lease administration, and reporting so your internal team can focus on strategy and transactions rather than obligation tracking. Our professionals work inside your systems, follow your processes, and bring an average of six-plus years of occupier-side real estate experience to every engagement.

Your trusted partner for streamlined and efficient real estate knowledge process outsourcing. Consult with our expert: +(339) 793-3492

Our Solutions

Getting lease data right from the start prevents errors that compound over time. G&M's onboarding team abstracts lease documents, extracts all critical terms, and enters data directly into your system of record — Yardi, Visual Lease, Tririga, ProLease, Tango, or Lease Harbor, depending on your platform. We also organize document repositories, audit existing portfolio data for gaps and inconsistencies, and build out the data infrastructure your ongoing administration team will rely on. Most onboarding engagements are scoped as time-bound projects before transitioning to ongoing support.

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Lease administration is continuous work: renewals come due, CAM charges come in, escalation clauses trigger, and landlord correspondence needs a response. G&M's dedicated administration teams track every critical date across your portfolio, process amendments, verify rent escalations against lease terms, review CAM reconciliations for accuracy, and manage certificate of insurance and letter of credit requirements. Work is organized around your reporting cycle and escalation protocols, with a dedicated team sized to your portfolio.

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Occupier real estate decisions depend on current, accurate portfolio data. G&M builds and maintains custom dashboards and KPI reporting frameworks, delivering monthly and quarterly portfolio performance reports that give your leadership team visibility across all locations. We also support budget vs. actual variance analysis, transaction pipeline tracking, and executive-level presentations. For companies preparing for board-level reporting or investor presentations on real estate cost structures, we can package portfolio data in the format your audience needs.

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ASC 842 and IFRS 16 compliance requires accurate, current lease data and consistent journal entry practices. G&M's lease accounting support covers right-of-use asset calculations, liability schedules, month-end close entries, and account reconciliations. Our team works within your accounting system and follows your chart of accounts, integrating lease accounting support into your existing financial close process. For multi-entity structures or companies managing leases across multiple reporting currencies, we can scope accordingly.

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G&M's site selection support is designed for corporate real estate teams evaluating expansion, consolidation, or relocation decisions. Our team conducts market research, workforce and demographic analysis, and transportation assessments to help occupiers identify locations that align with operational requirements and long-term real estate strategy. Engagements are typically project-scoped around a specific transaction — a new regional office, a distribution facility, or an HQ relocation — with deliverables structured for internal presentation to leadership.

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The buy vs. lease decision carries balance sheet implications that extend well beyond the initial transaction. G&M's analysis covers the full financial picture: capital requirements, right-of-use asset treatment under ASC 842, long-term cost comparisons, and the flexibility trade-offs between ownership and leasehold. Deliverables are structured for CFO and VP Real Estate review, with sensitivity analysis built around your specific occupancy horizon, capital cost assumptions, and strategic plans.

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Our People

G&M recruits specifically for real estate roles, drawing from India's top universities and credentialing candidates with CPAs, Master's degrees, and MBAs before they sit on a client engagement. Staff in the Occupier Services division carry an average of six or more years of direct real estate experience, with hands-on work across lease administration platforms including Visual Lease, Tririga, ProLease, and Yardi. Every client team operates within G&M's Manager-Team-System: a dedicated manager oversees quality review on every deliverable, with structured audit checkpoints built into the workflow.

Lease abstraction and data extraction
System integration and data entry (Visual Lease, Yardi, Tririga, ProLease, Tango, Lease Harbor)
Document repository setup and organization
Portfolio data audit and standardization

Critical date tracking (renewals, terminations, escalations, option dates)
CAM reconciliation review and audit
Rent escalation verification and processing
Amendment processing and lease compliance monitoring
Certificate of insurance and security deposit management

Custom dashboard and KPI reporting
Budget vs. actual variance analysis
Monthly and quarterly portfolio performance reports
Executive presentations and board-level summaries

ASC 842 and IFRS 16 compliance
Right-of-use asset calculations and liability schedules
Month-end close entries and account reconciliations

Market research and location analysis
Workforce and demographic assessment
Transportation and logistics review
Deliverables structured for internal leadership presentations

Right-of-use asset treatment under ASC 842
Long-term cost comparison modeling
Capital requirements and balance sheet analysis
Sensitivity analysis across occupancy horizons

Why Choose Gallagher & Mohan?

850+ Real Estate Professionals

G&M has more than 850 real estate professionals on staff. Every one of them works exclusively on real estate engagements — no shared pools, no generalist crossover. That depth means we can staff and scale an engagement quickly, with people who already know the work.

100% Real Estate Focus

G&M is 100% real estate. There are no general back-office clients, no non-RE engagements. Every hire, system, and workflow is calibrated for real estate operations specifically. Our occupier services team has direct platform experience across Visual Lease, Tririga, ProLease, Tango, Lease Harbor, and Yardi — whichever system your portfolio runs on.

Skilled Professionals

Every G&M professional carries a minimum of six years of real estate-specific work experience — not time at a generalist firm with some RE exposure, but direct operational real estate work. Staff hold CPAs, Master's degrees, and MBAs. For clients, that means shorter onboarding cycles and fewer errors caught late.

Manager-Team-System

Your dedicated analyst isn't working alone. A Production Reviewer runs error spot-checks on every deliverable. An Assistant Manager handles question internalization and process guidance. A senior Manager oversees the full engagement. Clients get built-in quality control without having to manage it themselves.

Built-In Continuity

Every G&M engagement is documented through the LID System — step-by-step video recordings, written SOPs, and an online training platform built around your specific processes. If a team member transitions, you don't retrain from scratch. The knowledge stays.

Structured Around Your Portfolio

Engagements are scoped around your actual portfolio — lease count, asset types, reporting platforms, and your internal team structure. You're not buying a packaged service; you're standing up a dedicated real estate operations function that works inside your systems and follows your processes.

Data Security

G&M is SOC 1 Type II and ISO/IEC 27001 certified. All client data is handled under formal security protocols, with access controls, audit logs, and confidentiality agreements in place across the full team. Both certifications are maintained on an ongoing basis.

Cost-Effective by Design

G&M clients typically see 50-80% cost savings versus the fully-loaded costs of hiring internally, without trading down on experience level or quality controls. The savings come from the operating model, not from cutting corners on credentials or oversight.

350+ Client Track Record

G&M serves more than 350 clients, ranging from regional operators to publicly traded companies managing hundreds of locations across multiple countries. That breadth of experience means the challenges your lease portfolio presents (complex occupancy structures, multi-jurisdiction reporting, mid-cycle system migrations) are ones we've navigated before and built processes around.